CLICK. COLLECT.
CLEAN AIR.
No one likes missing a delivery at home, but having online shopping sent to your work address adds to traffic congestion and air pollution in Paddington.
By using a ‘click & collect’ service you can help reduce the number of vans on our streets, making Paddington a nicer, safer and healthier place to visit, shop and work.
It’s convenient, easy and affordable.
- ConvenientFrom the dry cleaners or corner shop near your home to the train station on your commute, there are parcel collection points all over London.
- EasySimply choose a local collection point when shopping online or use the collection point's address as your own.
- AffordableMany options are free, and we have negotiated fantastic deals for some of the paid-for services.
The options
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Amazon Locker
CollectPlus
Doddle
HubBox
InPost 24/7 Locker
Parcelly
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HubBox
Parcelly
Find a collect point
Find the most convenient collection point for you.
This may be near home or along your commute route.
Try it today
Found a convenient collection point? See how the service works and what deals are on offer.
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Amazon Hub
Works with:
Many items sold on Amazon
How it works…
- Amazon Hub is the umbrella brand for Locker (self-service kiosks) and Counter (retail locations offering click and collect services). Find a convenient location and add it to your Amazon Address Book
- Shop as usual and select the saved locker or counter as your delivery address or search for one when prompted at checkout
- Once your parcel has arrived at your locker or counter you’ll receive a unique pickup code by email
- Scan your unique pickup code into your Locker within 3 days to collect your parcel or present it to the store assistant at your Counter location within 2 weeks.
COSTS
Standard delivery is free if your order includes £10 or more books or £20 or more of any other product category. Next day delivery is free for Amazon Prime members and £2.99 for non-members.
TRY ITHave an Amazon Account? Add an Amazon Hub location to your Address Book.
Find more about Amazon Hub here.
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CollectPlus
Works with…
A wide range of well-known online retailers
How it works…
- Shop as usual, then at the checkout select CollectPlus as the delivery method. You’ll then be able to choose from thousands of collection points, including shopping centres, petrol stations and newsagents that you’d like to collect your parcel from.
- CollectPlus will send you a unique collection barcode via email and text message once your item has arrived and is ready to collect from your chosen Collection Point.
- Take your unique collection barcode and your proof of ID to the CollectPlus collection point and collect your parcel within 10 days.
COSTS
Usually free, or a small charge depending on amount spent or delivery speed.
TRY ITChoose CollectPlus as the delivery option when shopping with one of over 90 major online retailers.
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Doddle
Works with…
A wide range of online retailers.
How it works…
- Choose a Doddle store as the delivery location when listed as a Click & Collect option at online retailers like Amazon and ASOS
- Receive an email when your parcel is ready to be collected.
COSTS
Usually free, or a small charge depending on amount spent or delivery speed.
TRY ITChoose Doddle as the delivery option when shopping with one of dozens of online retailers.
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HubBox
Works with…
Any retailer or person sending you a parcel.
How it works…
- Choose a HubBox collect point as the delivery location when shopping at selected online retailers
- If HubBox is not listed as an option, simply add your HubBox ID and your favourite HubBox collect point to the name and address fields
- Receive an email when your parcel arrives. Collect at your convenience within 14 days.
COSTS
Free if HubBox is listed as a delivery option at checkout, otherwise £1.95 per parcel or £5.95/month for up to 10 parcels.
OFFER
Use the code CLEANAIR16 to receive your first 5 deliveries for free.
TRY ITSign up for your free HubBox ID.
www.hub-box.com -
InPost 24/7 Lockers
Works with…..
Well-known retailers or a person sending you a parcel.
How it works…
- Shop as usual, then at the checkout choose InPost as the delivery method. You’ll then be able to choose from nearly 1,200 lockers located at safe and secure locations, including supermarkets, petrol forecourts and train stations
- InPost will send you a unique pin via email and text message once your item has arrived and is ready to collect from your chosen locker
- Enter your unique pin number into the locker or scan the barcode and collect in under 7 seconds. Collect whenever you like – our lockers are accessible 24 hours a day!
COSTS
Free with a minimum spend or a small charge.
TRY ITChoose InPost as the delivery option when shopping with one of our online retail partners.
Find your nearest InPost locker here
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Parcelly
Works with…
Any retailer or person sending you a parcel.
How it works…
- Select Parcelly as the delivery address when listed as a Click&Collect option at one of our many online retail partners (find out more at parcelly.com)
- If Parcelly is not listed as a Click&Collect option at the checkout, simply enter your unique Parcelly ID and Parcelly delivery address into the shipping address fields. Download the Parcelly app and receive your Parcelly ID today.
- Receive email, text and push alerts when your parcel arrives. Collect at your convenience within 7 or 14 days.
COSTS
£1.99 per parcel or £7.99/month for unlimited parcels. With online partner retailers, you collect for free.
5% of your payment will be donated to help reduce your carbon footprint.
OFFER
Use the code CLEANAIR to receive your first 3 parcels for FREE, or choose our VIP Subscription and collect unlimited parcels with a 1 month FREE trial.
TRY ITDownload the Parcelly App to receive a Parcelly ID and start your free trial.
Making a difference
By redirecting personal deliveries from central London workplaces you’ll be helping reduce traffic congestion and improve air quality, making central London a nicer, safer and healthier place for all.
- Cleaner airRedirecting your deliveries will help reduce the toxic air pollution linked to the deaths of 9,400 Londoners a year.
- No more failed deliveriesUnlike at-home deliveries, there's always someone at your chosen collect point meaning no failed delivery attempts or repeat trips.
- Less congestionCollect points reduce the number of stops a courier has to make, helping reduce traffic - 30% of which is deliveries.
We're delighted that due to popular demand from #volunteers and service users, we've been able to increase the numb… https://t.co/99VCuf4AJW
Lovely to chat to @BBCR1 @MattEdmondson this morning at the @KLM #BlueMonday mood boost pop-up. Prizes are up for g… https://t.co/xTTRCpqzwa
Find out more
Find out what PaddingtonNow and our partners are doing to improve air quality, and how else you can make a difference.
